Privacy Policy
MetaTrader 5 Guide ("this site" or "we") respects your privacy. This policy explains what we may collect when you visit https://meta-5.co/en/, how we use it, when we disclose it, and your rights. Using the site means you agree; if not, stop using it.
1. Scope
This policy covers this site’s pages and services. It does not apply to third-party sites (MetaQuotes, brokers, etc.)—read their policies separately.
2. Information we collect
2.1 Information you provide
This is mainly a static site and usually does not require registration. If you email us, we receive what you voluntarily send (email, message, optional name) only to reply.
2.2 Technical data collected automatically
When you visit, hosting or infrastructure may log:
- IP address (may change);
- browser, OS, device type;
- date/time, URL, referrer;
- HTTP status and errors for security and troubleshooting.
We do not knowingly collect sensitive data (government IDs, precise location, bank or trading credentials). Do not email unnecessary sensitive information.
3. How we use information
We use information to:
- provide, maintain, and improve the site;
- protect against abuse, attacks, or fraud;
- analyze visit trends in aggregate when possible;
- respond to inquiries or support requests;
- comply with law, court orders, or government requests.
We do not sell your personal information.
4. Cookies and similar technologies
Cookies are small text files on your device. This site is mainly static and does not rely on login cookies. Future analytics or embeds may use cookies or similar tech.
You can refuse or delete cookies in browser settings; some features may not work. See browser help for cookie controls.
5. Sharing and disclosure
We do not sell or rent personal information except:
- Service providers: hosting, email, security vendors under confidentiality contracts (e.g. server logs);
- Legal requirements: to comply with law, lawful requests, or protect rights and safety;
- Business transfer: merger, acquisition, or asset sale may transfer data; we seek continuity of this policy.
6. Data retention
We retain data only as long as needed. Server logs are usually short-term unless investigation or law requires longer. Emails are deleted or archived after handling unless law requires retention.
7. Security
We use reasonable measures including HTTPS (per deployment), access limits, and reputable hosting. No method is 100% secure—protect your devices and email.
8. Your rights
Depending on applicable law (US state laws, EU/UK GDPR if applicable), you may have rights to:
- access your personal information;
- correct inaccurate data;
- delete certain data (subject to exceptions);
- object to or restrict processing;
- data portability where required;
- withdraw consent where processing is consent-based.
Contact us below to exercise rights. We respond within a reasonable time. You may complain to your regulator where applicable.
9. Children
This site is not directed at children under 13 (or higher age where required). We do not knowingly collect children’s data. Contact us to delete if collected by mistake.
10. International access
The site may be accessed globally. Data may be processed in the US with different rules than your region. Use implies understanding of cross-border transfer.
11. Policy changes
We may update this policy on this page with a new effective date. Material changes may be highlighted. Review periodically.
12. Contact us
Questions, requests, or complaints about this policy or your data:
MetaTrader 5 Guide (Privacy inquiries)275 Ridge Lane
Waltham, Massachusetts (MA) 02452
United States
Phone: +1 (475) 403-1116
Email: [email protected]